Hamad International Airport (HIA) has announced that it has served a record of 38,786,422 passengers in 2019.
It is the most number of passengers HIA has served since the start of its operations in 2014. Moreover, making 2019 it’s most successful year yet. This also shows year-on-year growth of 12.44% compared to passenger numbers in 2018.
Eight new passenger destinations added to HIA’s global network in 2019. It includes:
- Davao- Philippines
- Rabat- Morocco
- Gaborone- Botswana
- Langkawi- Malaysia
- Mogadishu- Somalia
- Lisbon- Portugal
Three following new cargo destinations also added to HIA’s network
- New York
Fifteen airlines operating at HIA increased their weekly flight frequencies including Kuwait Airways, Salam Air, Philippine Airlines and Oman Air. HIA also welcomed two new airline partners, Air India and Tarco Aviation. This led to HIA handling 232,917 aircraft movements in 2019, which is 5.57% more than the previous year.
Engr. Badr Mohammed Al Meer, Chief Operating Officer at Hamad International Airport stated:
“2019 has been a spectacular year for HIA. Having break our record for the most number of passengers ever served since commencing our operations. Looking ahead, we’re focused on increasing our operational capacity through our major airport expansion project which is a vital part of the airport’s rapid growth and the country’s preparations to host the 2022 World Cup and beyond.”
HIA announced its multi-phased airport expansion plan in 2019. Phase A of the expansion is set to comprise of a central concourse linking concourses D and E. It will increase the airport’s capacity to more than 53 million passengers annually by 2022. Phase B, which will be completed after 2022. In this phase, the airport will extend concourses D and E to further enhance the airport’s capacity to more than 60 million passengers annually. The expansion project will also feature a 10,000 sqm indoor tropical garden, a 268 sqm water feature, 11,720 sqm of landscaped retail and F&B space and 9,000 sqm of world-class Al Mourjan lounge.
HIA also introduced innovative solutions in 2019 to achieve operational excellence and enhanced passenger experience in the terminal. The airport implemented advanced software solutions for passenger forecasting and queue measurement. Not only it provides real-time passenger traffic forecasting but also calculate waiting times and throughputs. The software has enabled the operational staff to be proactive and stay agile in the terminal’s dynamic environment.
Along with HIA’s self-check-in and self-bag-drop kiosks, which introduced in the terminal to provide passengers with a faster and smoother check-in process, HIA recently introduced ten automated security gates at the pre-immigration area. It will let passengers to scan their own boarding cards and proceed to immigration, providing passengers with a truly autonomous travel experience.